WhatsApp REWARD Login



This welcome gift booking website is only applicable to customers who obtain the designated redemption email issued by DBS Bank (Hong Kong) Limited.

Required Redemption Document Policy

This Booking confirmation does not undertake successful redemption. Customer must present:

1. The redemption email with reference number from DBS Bank (Hong Kong) Limited

2. Booking confirmation email

3. DBS Compass Visa Credit Card

* If you authorised a third party to redeem the gift on your behalf, the authorised person is required to present the redemtion email with reference number from DBS (Hong Kong) Limited, the booking confirmation email, a copy of your credit card (front and back side). We will return the copy of credit card to the authorised person once verification completed.


Booking Procedure:


Step 1: Click BOOK NOW
Step 2: Select the date for pick-up
Step 3: Fill in the reference number
Step 4: Fill in the contact Information
Step 5: Save or print the booking confirmation


Location & Hours:

Address : 1806, 18/F, Nanyang Plaza, 57 Hung To Road, Kwun Tong (MTR B3 Exit)
Hours : Mon - Fri 9.30am - 6pm | Sat 9am - 3pm | Closed on Sunday & Public Holidays

Phone: +852 2427-8887 | Fax: +852 2487-0291 | Email: support@suitcase.hk


LE MAURICE® ALUMETAL 26” Aluminum Frame Suitcase Redemption Terms and Conditions:

  1. Please register the redemption via DBS OMNI to obtain a reference number, and visit https://suitcase.hk/dbscv1818 with (ACQQ2000000XXXXX) to choose the redemption period and date.
  2. Please arrive timely to reduce waiting time.
  3. Delivery service is not available for gift redemption.
  4. Please show valid booking confirmation email upon redemption.
  5. The gift cannot be converted into cash or any other product.
  6. Redemption service will be suspended during Typhoon Signal No. 8 or Black Rainstorm Warning. Upon the lowering of a Typhoon Signal No. 8 or the cancellation of a Black Rainstorm Warning before 7:00 a.m., redemption service will be available for the day. Upon the the lowering of a Typhoon Signal No. 8 or the cancellation of a Black Rainstorm Warning before 12:00 p.m., redemption service will be resumed at 2:00 p.m.. If you are unable to arrive on scheduled time, please re-schedule again online.
  7. The information you provide helps us manage your reservation efficiently and is protected by our Privacy Policy on http://suitcase.hk/pages/privacyterms . Please email support@suitcase.hk to delete your information.
  8. DBS Bank and suitcase.hk retain the right of decision in case of dispute.

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