- We require further information from you to process your order
- We need to make changes to your order (e.g. availability dates, product upgrades)
- We encounter problems during delivery
- You request a change of your order
Please make sure that the email address on your order is correct and that the email has not been directed to a spam folder. Your email address can be changed via our website.
Suitcase.hk Coupons are electronic discount codes which Suitcase.hk occasionally sends to registered customers who subscribe to our Store eNews. To redeeman Coupon, enter the associated claim code on the "Check-out" page when ordering online or provide it to your Suitcase.hk Store Representative agent when ordering over the phone. Please note, Coupons can be applied to another order after the order has been submitted.